Recruitment Policy of the Hotel Industry in Kerala: An Empirical Analysis

Abstract

Recruitment forms a prominent stage in the process which continues with selection and ceases with the placement of the candidates. Unlike other service organizations, it is observed that in Kerala there is a lack of scientifically planned recruitment procedure in the hotel industry. They usually follow traditional and abandoned techniques of recruitment and, therefore, fail to attract well trained hospitality experts to this sector. The present study intends to make an empirical investigation into the recruitment policy of employees’ in hotel industry in Kerala, an imperative and venerable service sector. The empirical study is based on variables viz. awareness of the nature and responsibilities of the job, awareness of monetary packages, awareness of non-monetary incentives, awareness of promotion and career advancement opportunities and effectiveness of recruitment policy. The study concludes that more than one-half of the employees are satisfied with the recruitment policy of the hotel industry in Kerala.

Keywords

Career advancement, Human resource, Monetary packages, Recruitment policy

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