People Development Practices and Tourism Delivery Performance: A Study with Special Reference to Public Sector Tourism Agencies in Kerala

Abstract

Tourism the act of travel for the purposes of leisure, pleasure, or business, and the provision of services for this act, is an important catalyst in the global and regional level development in the modern world. When tourism is practiced in responsible and sustainable manner, it brings the peace and prosperity to its stakeholders. Globally, an ever increasing number of destinations have opened up and invested in tourism development, turning modern tourism into a key driver of socio-economic progress. It is the main source of foreign exchange for one – third of developing countries and one - half of each Least Developed Countries (LDCs), where it accounts for up to 40 per cent of their GDP (Ministry of tourism GoI,2011).

Keywords

Tourism Delivery Performance, KTDC, ITDC

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